Information Management
From AsiaSource II Wiki
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Starting points for planning
This page and other linked pages will be used to plan this track for Asia Source II. Active participation in editing these pages is strongly encouraged!
Updated agenda can be always found here - Information Management Agenda
Track Summary
Track Four Summary From Initial Announcement
Information Management: Mapping Information Sources and Requirements. Best practices for Creating Specifications, Information Architecture and User Interface Design. Web-based Databases, Geographical Information Systems, Customer Relationship Management, Application/Communication Security and Disaster Management Systems. Who should attend: Heads of Organisations, Senior Management, Campaigners, Activists, Fundraisers, Archivists, Community Organisers, Environmentalists, Relief Workers and Health Workers.
Track mailing list: asiasource2-track4@lists.apdip.net
Mailing list archives: http://lists.apdip.net/mailman/listinfo/asiasource2-track4
Here is the list of expectations (for more details go down to the list of participants - this is a rough summary)
Non technical expectations:
- information management in education
- information management in support to other NGOs
- information management in gender issues
- networking and information
- information management in human trafficking / human rights
- information mapping
- data handling
- information management in rural areas
- community mapping
- information management in e-governance
- information management in environmental and conservation
- requirements of information management
Technical expectations:
- general new tools and techniques
- information management systems/tools
- web based data bases
- customer management tools
- software development
- tools for data handling (general)
Here is the list of offers that people can teach about (for more details go down to the list of participants - this is a rough summary; x means it matches expectations)
tools
- Martus (human rights bulletin system) http://www.martus.org/ x
- CMSs (Drupal, Mambo, Plone etc.) x
- Sahana - disaster management
- Civic CRM (relationship management) http://civicrm.org/ x
- Web Based Data Bases x
- Astersik/VOIP/SMS
practices
- Transferring skills to communities
- Podcast production
- Publishing and Broadcasting Information
- Information architecture
Framing Questions for Track Planning
- Track goals: what new skills/abilities will each participant leave the camp having attained?
I would like to discuss first the major objectives for that track - just before we went to any details...
First it is not only a technical track, we think about the information in much broader way.
Information Management covers such issues as:
- gathering and creating information; bearing witness, monitoring, researching, investigating
- analysing and tracking existing information
- re-representing or breaking down existing information
- raising awareness and bringing information to light
- strategic messaging
- including voices or points of view that are missing
- building alternative infrastructures and forms for disseminating and creating information
for each of those ways of handling information different tools/systems can be employed, as well as methodologies, many of those does not need to be very technical.
When organising tracks before, we had planned two basic immediate outcomes for the participants:
1 - a group process and scenario of working together something out - where the whole track is working towards something - which has its clear final by the end of the camp (a blog with interviews, a software migration plan for given situation etc)
2 - individual scenarios/plans for all the participants of the track - where each participant determines what they want to get from the track that could help them when they are back at work in their own environment (certain tools installed and explained or methodology of implementation of desired changes)
We should also see who - from all the participants - could bring new/interesting content to the learning/teaching process - what case studies we already have in the place.
The next step would be to see how we can fit all the things in our daily schedule, still leaving a lot of room for the people expectations and requests (for which we will dedicate almost the whole first day)
Anyhow those are my initial thoughts - now i am digging into the list of participants.... look below
Previous notes:
- Intended audience(s): who are you planning this track curriculum for? What assumptions are you making about skills and knowledge?
- Basic IT skills , ability to use the computer to browse Internet , send emails , word process,ect.
- The advantage of information systems for their operations.
- Buying an information systems (off the shelf) vs developing a system, pros and cons.
- propriety vs free and open source.
- available FOSS solutions for major information requirements and how easily you can have an IS with in days. we should list FOSS solutions for each kind of requirement and let them know what is involved to customize for their requirements.
- in house development vs outsourcing.
- General criteria for selecting an information system (cost,flexibility, duration of the development, maintenance factors,ect).
- security , privacy concepts related to information security , specially in dealing with human data.
- integration with other information systems.
- as an organization the need to adopt open standards.
- GIS standards
- Messaging technologies (email,SMS,IM) and specially how to use those through web.
- Intermediate milestones to reach goals: what are the incremental skills/knowledge each participants will acquire to reach the track goals?
- Screening questions: what questions will you ask participants to determine their level of skill? And how will you determine their goals/needs?
Agenda content for this track can be posted at Information Management Agenda
Daily Schedule - a rough proposal
We are designing morning sessions that usually take 4 hours - from 9 to 13, except the first day when there is only introduction secession to the track in the afternoon, usually the last session of the week is different too - concerning its time and content.
Typical day is divided by a coffee break into two session, i have called them session A and B. Each day should have following elements (please add/modify):
- summary of the day and link to the previous day,
- theoretical part (such as strategy, planning, methodologies),
- case study/example,
- group work,
- hands on (technical/non technical),
- day outcomes,
- short evaluation,
- homework (that people can do in their free time)
NOW - HERE ARE SOME OF MY IDEAS FOR GENERAL TOPICS that needs to be addressed (pls ADD/MODIFY/DISCUSS:
Theoretical:
- Information versus Data versus Knowledge (it can be done as a spectogram - http://replication.tacticaltech.org/post/main/03W2GSOOsL5f8Wsm) - we need to be smart about thay and avoid to theoretical disputes
- Mapping information life cycle (based on specific cases - close to the participants experiences)
- Information gathering techniques (from investigating and researching through monitoring and bearing witness - brainstorm techniques and tools; eg: organising, archiving, sharing, aggregating and so on)
- Information gathering issues (brainstorm: scope, quality etc.)
- Information Tracking
- Critical Mass of Information - how to deal with huge data, techniques
- Community Mapping
- Information Representation: repackaging, targeting, transparency, inclusion etc.
- Messaging: email, sms, podcasting and other approaches
- Using information for organising and mobilising
- Participation
...
Practical:
- Documenting - audio, video etc.
- Data Bases - standalone, online
- RSS, online research etc.
- GIS
- Web, Blog, WIKI, Podcast, Radio - other media etc
- SMS, ring tomes etc
- Licensing etc.
...
We also need to look what is overlapping with Open Publishing track - we can do some cross track sessions.
Participants - experiences - expectations - roles (a list)
name -> experiences -> expectations -> roles (information below is based on the application forms - please edit/modify! )
Confirmed
Mifan Careem, Sri Lanka-> Sahana Project, disaster management, GIS -> get more from open source cutting edge techniques -> potential facilitation: disaster, GIS
Abilio Bernardo Caldas, Timor Leste -> IT management (need to clarify the context), network and infrastructure experience -> IT in education, working for national ICT strategy -> participant (need to clarify expectations)
Mylene Soto, Philippines -> user experience with extended online research history, FOSS advocate -> how to provide support to the other NGOs -> can do the demo of the GICT Awards projects database (see if thats good as a track case study or rather for the Speedgeeking) http://www.genderawards.net/, important member of the gender group
Aly Capote, Philippines -> CRM, ERP experience, working with geeks -> information management for networking, how to do FOSS consultancy -> rather participant, SME background, can lead/help with IT marketing issues
Anil Neupane, Nepal -> geeky/technical, Oracle, Java, Macromedia, GIS -> FOSS for NGOs and SMEs -> very technical, information management rather in technical sense, potential for technical help - a lot of experience in proprietary solutions
Olivia Dwi Ayu Q, Indonesia -> maintaining and developing networking (non technical) -> FOSS in human trafficking -> participant with interesting government experience
Dao Thi Lan Phuong, Vietnam -> organysing training, surveys, collecting, processing, analysing information -> wants to learn about mapping information, web based databases, customer relationships, working with SMEs -> potential co-facilitator in data handling
Klaikong Vaidhyakarn, Thailand -> Drupal, Martus, basic GIS, Wireless, Multimedia production, streaming audio, video, FOSS e-learning tools, ICT project management -> FOSS network, FOSS for rural areas, innovative technologies -> can help facilitate Drupal/Civic CRM, audio/video streaming, Martus as a case study, e-learning (he was in Bangalore - knows the camp style)
Elanto Wijoyono , Indonesia -> administrating databases (access, ms project) windows XP -> anything about information management -> can handle co- facilitation of community mapping (need clarification) and database design (MS restricted softwarewise)
Hien Van Nguyen , Vietnam -> technical Java in education and health care, application design; Mule, ServiceMix and Jboss Messaging -> FOSS in education and e-gov -> can speak about future of FOSS in e-gov
Hui Seng Kin(Sam) , Malaysia -> technical, IT consultancy, Customization of Joomla, WordPress and WebsiteBaker CMS. Podcast production -> Networking with open source practitioners to strengthen the existing network for applying IT for social change -> can help with sessions on the user interface design, information mapping and creating specs
Joanna Liza Mariazeta , Philippines -> NGO and localisation experience, linux user, developer and enthusiast -> best practices in information management -> can help with sessions on the software development process and implementation, Asterisk or VOIP basic and E-commerce systems
Le Thanh Ha , Vietnam -> NGO , HIV/AIDS; MS user -> how my organization can use technology, the internet and websites to improve Vietnam’s public health -> can talk about how to take a community which has no health services and move it into a functioning and healthy community and about transfering skills to the communities
Marie Grace Gaffud-Antonio , Philippines -> NGO, FOSS training and advocacy, organizational administration, Linux and PHP experience, co-developer of My Activity Journal (MAJ - http://maj.sourceforge.net/), events management -> coordinate with other FOSS organizations to assist in and improve FOSS-related trainings, seminars and events -> can talk about MAJ as community knowledge-base engine
Melissa Yasmin Kapitan ,Indonesia -> NGO, AIDS; writer, information manager -> wants to understand specifically how to encourage interactions/sharing in the through knowledge and information management, including knowing the right tools there are out there -> can help with Information management, publishing and broadcasting, Effective writing and communications
Mochamad Aris Zamroni ,Indonesia -> programming expertise is web-based and database programming, such as PHP, Javasccript, Oracle and MySQL -> how to manage an open source software development and how to promote it -> FOSS development
Nguyen Thi Thu Huong , Vietnam -> education, training; software developer; developing and maintenance of management information systems -> Requirements of information management in SMEs and NGOs -> can help lead the Information Architecture and User Interface design, Web-based Databases.
Rondang Sumurung Edonita Siregar , Indonesia -> NGO program manager, conservation, environment -> general -> general
Waiwit Jermsirimongkol , Thailand -> software engineer; SME, web applcaition for tracking publish production, Drupal CMS , Toenda CMS, Mambo CMS basic install and configuration; Sugar CRM, Wire , Wireless Nework; Web , Web Application; E-learning tools; Application Development -> improve technical skills -> any technical according to expertise mentioned earlier
Yohannes Baptista Agusnugroho , Indonesia -> Computer Technician, Network Management, Graphic Designer, Web Designer and Programmer -> learn more about FOSS for NGOs -> FOSS advocacy
Non confirmed (means might not come, might be not even invited)
none
Hardware Requirements
What computers and other hardware are required for successful delivery of this track?
What are the per-participant hardware requirements?
Track CD
Participant CD's will be burned for each track, allowing them to take home a range of software, documentation and other resources. What should be on the CD for this track?
Track Facilitators
Asia Source II participants working as facilitators for this track include:
- Roberto Soriano (rbcs)
Roberto Soriano is a self taught IT practitioner. Currently working with an NGO in the Philippines the Institute for Popular Democracy (IPD) as a staff of the Applied Technology and Information Solutions (ATIS) - the information technology department of IPD. Roberto "Bobby" has worked with a few NGOs in the Philippines for the past 15 years doing mostly general systems administration work. Bobby has also been invited on several occasions to provide trainings on secure online communications in the Philippines and abroad. In addition to doing systems administration work, his interests lie in xBSD, Mac and GNU/Linux systems.
- Ravindra De Silva
- Sreekanth S Rameshaiah
- Trixie
Additional track planners:
- Sunil Abraham
- Marek Tuszynski (MT) - Tactical Technology Collective
Marek is the co-founder and deputy director of Tactical Tech. Marek has mixed backgrounds, by education art historian, by profession IT and NGO consultant, adviser and trainer, sometimes film, event and sound maker, pretty often NGO activist. In the 90s Marek worked as the director of the Internet Program for the Stefan Batory Foundation, a civil-society foundation based in Warsaw. In parallel he was a curator of many art exhibitions and music events. He was also a board member of Klon/Jawor (a research and infrastructure NGO), funder/board member of the International Contemporary Art Network based in Amsterdam and The Second Hand Bank (a refurbished
